How To Fix CRM_STATUS009 - A status profile must not be entered for a system status

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_STATUS - Status Administration in CRM One Order

• Message number: 009

• Message text: A status profile must not be entered for a system status

What causes this issue?

The interface for status change was filled in the program for
maintaining the CRM document.
You entered status '&V1&' and specified the status profile '&V1&'
simultaneously. Status '&V1&' is however a system status, and therefore
does not belong to status profile '&V2&'.

System Response

Status maintenance is terminated.

How to fix this error?

Contact your system administrator. There is probably a program error.

Procedure for System Administrators

INCLUDE CRM_STATUS_CHECK_STATUS_COM OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_STATUS009 - A status profile must not be entered for a system status ?

  The SAP error message CRM_STATUS009 indicates that a status profile has been incorrectly assigned to a system status in the CRM (Customer Relationship Management) module. This error typically arises when there is an attempt to assign a status profile to a system status, which is not allowed in SAP.
  Cause:
  
  Incorrect Configuration: The primary cause of this error is that a status profile has been assigned to a system status in the status management configuration. System statuses are predefined by SAP and are not meant to have status profiles assigned to them.
  User Error: Users may inadvertently try to assign a status profile to a system status while configuring status management.
  
  Solution:
  To resolve the CRM_STATUS009 error, follow these steps:
  
  
  Check Status Profile Configuration:
  
  Go to the transaction code CRMD_ORDER or SPRO to access the configuration settings.
  Navigate to the status profile settings under the relevant CRM area (e.g., Sales Order, Service Order).
  Ensure that you are not assigning a status profile to any system statuses. System statuses should only have predefined settings.
  
  
  
  Modify Status Profile Assignments:
  
  If you find that a status profile is incorrectly assigned to a system status, remove the assignment.
  Ensure that only user-defined statuses have status profiles assigned to them.
  
  
  
  Testing:
  
  After making the necessary changes, test the configuration by trying to perform the action that previously triggered the error.
  Ensure that the system behaves as expected without generating the error message.
  
  
  
  Documentation:
  
  Document the changes made to the configuration for future reference and to inform other team members.
  
  
  
  Related Information:
  
  System Status vs. User Status: Understand the difference between system statuses (which are predefined and managed by SAP) and user statuses (which can be defined and customized by users).
  Status Management: Familiarize yourself with the status management functionality in SAP CRM, including how to create and manage status profiles.
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional insights or updates related to this error message.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team or consulting the SAP community for further assistance.