How To Fix CRM_STATUS008 - A status must be entered when changing a status

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_STATUS - Status Administration in CRM One Order

• Message number: 008

• Message text: A status must be entered when changing a status

What causes this issue?

You want to change the status, but the status field is not filled in
the interface when the system calls the module
<DS:FU.CRM_ORDER_MAINTAIN>CRM_ORDER_MAINTAIN</>.

System Response

The status cannot be changed.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

INCLUDE CRM_STATUS_CHECK_STATUS_COM OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_STATUS008 - A status must be entered when changing a status ?

  The SAP error message CRM_STATUS008 indicates that when you are trying to change the status of a business object (like a sales order, service request, etc.) in the SAP CRM system, the system requires you to specify a new status. This error typically occurs when the status change is attempted without providing a valid status value.
  Cause:
  
  Missing Status Input: The most common cause is that the user did not select or enter a new status when attempting to change the status of the object.
  Configuration Issues: There may be issues with the status profile configuration that require a status to be specified but are not set up correctly.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to change the status, leading to confusion about the required input.
  
  Solution:
  
  Enter a Valid Status: Ensure that you select or enter a valid status in the status field when attempting to change the status of the object. Check the available statuses in the dropdown or input field.
  Check Status Profile Configuration: If you are an administrator or have access to configuration settings, verify the status profile settings in the SAP CRM system to ensure that they are correctly defined and that the required statuses are available.
  Review User Authorizations: Ensure that the user has the necessary authorizations to change the status. If not, contact your system administrator to grant the required permissions.
  Consult Documentation: If the issue persists, refer to the SAP documentation or help resources for further guidance on status management in your specific version of SAP CRM.
  
  Related Information:
  
  Status Management: In SAP CRM, status management is crucial for tracking the progress of business objects. Each object can have multiple statuses, and these statuses can be configured to reflect different stages in a process.
  Transaction Codes: Familiarize yourself with relevant transaction codes (like CRMD_ORDER, CRMD_ORDERADM_H) that are used to manage business objects and their statuses.
  SAP Notes: Check SAP Notes for any known issues or patches related to status management in your version of SAP CRM.
  
  If you continue to experience issues after following these steps, consider reaching out to your SAP support team for further assistance.