How To Fix CRM_SSC_CM_INT004 - Error in remote system -> Inform your administrator - &1&2&3&4

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SSC_CM_INT - Message Class for SSC - Content Management Integration

• Message number: 004

• Message text: Error in remote system -> Inform your administrator - &1&2&3&4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SSC_CM_INT004 - Error in remote system -> Inform your administrator - &1&2&3&4 ?

  The SAP error message CRM_SSC_CM_INT004 typically indicates that there is an issue with the integration between the SAP CRM system and a remote system. This error can arise due to various reasons, including configuration issues, connectivity problems, or data inconsistencies.
  Causes:
  
  Connectivity Issues: There may be network problems preventing the SAP CRM system from communicating with the remote system.
  Configuration Errors: Incorrect settings in the RFC (Remote Function Call) destination or in the integration configuration can lead to this error.
  Authorization Problems: The user credentials used for the connection may not have the necessary permissions to access the remote system.
  Data Inconsistencies: There may be issues with the data being sent or received, such as missing or incorrect fields.
  System Downtime: The remote system may be down or undergoing maintenance.
  
  Solutions:
  
  
  Check Connectivity:
  
  Use transaction SM59 to test the RFC connection to the remote system. Ensure that the connection is successful.
  Verify network settings and ensure that there are no firewalls blocking the connection.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the SAP CRM system for the integration with the remote system. Ensure that all necessary parameters are correctly set.
  Review the settings in transaction SPRO under the relevant integration settings.
  
  
  
  Verify Authorizations:
  
  Ensure that the user credentials used for the connection have the necessary authorizations in both the SAP CRM and the remote system.
  
  
  
  Check Data:
  
  Review the data being sent to the remote system for any inconsistencies or missing fields. Ensure that the data format is correct.
  
  
  
  Monitor System Status:
  
  Check the status of the remote system to ensure it is up and running. If it is down, coordinate with the relevant team to resolve the issue.
  
  
  
  Review Logs:
  
  Check the application logs in transaction SLG1 for more detailed error messages that can provide additional context about the issue.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for integration scenarios between SAP CRM and the remote system to ensure compliance with best practices.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the issue persists after following these steps, it may be necessary to involve your SAP Basis team or SAP support for further investigation.