How To Fix CRM_SSC_CM_INT001 - Content management profile does not exist in customizing


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_SSC_CM_INT - Message Class for SSC - Content Management Integration

  • Message number: 001

  • Message text: Content management profile does not exist in customizing

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_SSC_CM_INT001 - Content management profile does not exist in customizing ?

    The SAP error message CRM_SSC_CM_INT001 indicates that a content management profile does not exist in the customizing settings of your SAP system. This error typically arises when the system is trying to access or utilize a content management profile that has not been defined or configured properly.

    Cause:

    1. Missing Customizing Settings: The content management profile that the system is trying to access has not been created or is not properly configured in the system.
    2. Incorrect Profile Assignment: The profile may be incorrectly assigned to a business object or transaction.
    3. Transport Issues: If the customizing settings were transported from another system, there may have been issues during the transport process that resulted in missing configurations.

    Solution:

    To resolve this error, you can follow these steps:

    1. Check Customizing Settings:

      • Go to the SAP Customizing Implementation Guide (IMG) by using transaction code SPRO.
      • Navigate to the relevant section for content management profiles. This is usually found under:
        Customer Relationship Management -> Basic Functions -> Content Management -> Define Content Management Profiles
      • Verify if the required content management profile exists. If it does not, you will need to create it.
    2. Create a New Content Management Profile:

      • If the profile is missing, create a new content management profile by following the steps in the IMG.
      • Ensure that you fill in all the necessary fields and configurations required for the profile.
    3. Assign the Profile:

      • Ensure that the newly created or existing profile is correctly assigned to the relevant business objects or transactions that require it.
    4. Check for Transport Issues:

      • If the customizing settings were transported from another system, check the transport logs for any errors or issues.
      • If necessary, re-transport the customizing settings or manually create the missing profile in the target system.
    5. Consult Documentation:

      • Review SAP documentation or notes related to content management profiles for any specific requirements or configurations that may be needed.
    6. Testing:

      • After making the necessary changes, test the functionality that was causing the error to ensure that the issue has been resolved.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or additional guidance related to the error message. You can search for the error message or related keywords in the SAP Support Portal.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
    • Documentation: Review the official SAP Help documentation for CRM and content management for detailed information on profiles and their configurations.

    By following these steps, you should be able to resolve the CRM_SSC_CM_INT001 error and ensure that your content management profiles are correctly set up in your SAP system.

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