How To Fix CRM_SSC_AUTH006 - You are not authorized to delete the document

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SSC_AUTH - SSC Authorization

• Message number: 006

• Message text: You are not authorized to delete the document

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SSC_AUTH006 - You are not authorized to delete the document ?

  The SAP error message CRM_SSC_AUTH006 indicates that a user does not have the necessary authorization to delete a specific document in the SAP Customer Relationship Management (CRM) system. This error typically arises due to insufficient permissions assigned to the user role or profile.
  Cause:
  
  Authorization Issues: The user lacks the required authorization object to perform the delete operation on the document.
  Role Configuration: The user's role may not include the necessary permissions for document deletion.
  Document Status: The document may be in a status that does not allow deletion (e.g., completed or locked).
  Custom Authorization Checks: There may be custom authorization checks implemented in the system that restrict deletion based on certain criteria.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error to analyze the authorization check failure. This will show which authorization object is missing.
  Review the user's roles and profiles in transaction SU01 or PFCG to ensure that the necessary authorizations are included.
  
  
  
  Modify Roles:
  
  If the required authorization is missing, you may need to modify the user's role in transaction PFCG to include the necessary authorization objects (e.g., CRM_ORDER, CRM_DOCUMENT, etc.) that allow for document deletion.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to change roles, contact your SAP security team or administrator to request the required authorizations.
  
  
  
  Check Document Status:
  
  Verify the status of the document you are trying to delete. If it is in a status that does not allow deletion, you may need to change its status or consult with the relevant business process owner.
  
  
  
  Custom Authorization Logic:
  
  If there are custom authorization checks in place, review the logic with your development team to understand the conditions under which deletions are allowed.
  
  
  
  Related Information:
  
  Authorization Objects: Common authorization objects related to CRM document management include CRM_ORDER, CRM_DOCUMENT, and others specific to your organization's configuration.
  Transaction Codes:
  
  SU53: Display Authorization Check
  SU01: User Maintenance
  PFCG: Role Maintenance
  
  
  Documentation: Refer to SAP Help documentation for detailed information on authorization management in SAP CRM.
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary changes to resolve it.