How To Fix CRM_SSC037 - Screen profile &1 is not defined in Customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SSC - Screen Sequence Control - CRM Transaction

• Message number: 037

• Message text: Screen profile &1 is not defined in Customizing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SSC037 - Screen profile &1 is not defined in Customizing ?

  The SAP error message CRM_SSC037 indicates that a specific screen profile is not defined in the Customizing settings of the SAP system. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when a user tries to access a screen or transaction that relies on a screen profile that has not been configured.
  Cause:
  
  Missing Screen Profile: The screen profile specified in the error message is not defined in the system's Customizing settings.
  Incorrect Configuration: The screen profile may have been deleted or not properly configured in the system.
  Transport Issues: If the configuration was transported from another system, it may not have been included or may have failed during the transport process.
  
  Solution:
  To resolve the error CRM_SSC037, follow these steps:
  
  
  Check Screen Profile Configuration:
  
  Go to the Customizing transaction (SPRO).
  Navigate to the relevant area for screen profiles in CRM. This is usually found under:
  Customer Relationship Management -> UI Framework -> Screen Profile
  
  Verify if the screen profile mentioned in the error message is defined. If it is not, you will need to create it.
  
  
  
  Create or Modify Screen Profile:
  
  If the screen profile is missing, create a new one by following the necessary steps in the Customizing interface.
  If it exists but is not configured correctly, modify it to ensure it meets the requirements of the transaction or screen you are trying to access.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the screen profile and the associated transactions.
  
  
  
  Transport Requests:
  
  If the configuration was supposed to be transported from another system, check the transport requests to ensure that the screen profile was included and successfully imported.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to screen profiles in CRM for any specific guidelines or troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above steps, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SPRO for Customizing, SE80 for Object Navigator, or SE11 for Data Dictionary to investigate further.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide additional guidance on screen profiles in CRM.
  User Forums: Consider visiting SAP Community forums or other user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_SSC037 error message.