How To Fix CRM_SSC039 - Item profile &1 is not defined in Customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SSC - Screen Sequence Control - CRM Transaction

• Message number: 039

• Message text: Item profile &1 is not defined in Customizing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SSC039 - Item profile &1 is not defined in Customizing ?

  The SAP error message CRM_SSC039 indicates that the item profile specified in the system is not defined in the Customizing settings. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to create or process a transaction that requires a specific item profile.
  Cause:
  
  Missing Item Profile: The item profile referenced in the transaction does not exist in the system's configuration.
  Incorrect Configuration: The item profile may not have been properly set up in the Customizing settings.
  Typographical Error: There may be a typo in the item profile name being used in the transaction.
  Transport Issues: If the item profile was recently created or modified, it may not have been transported correctly to the system you are working in.
  
  Solution:
  
  
  Check Item Profile Configuration:
  
  Go to the Customizing settings in SAP (transaction code SPRO).
  Navigate to the relevant section for defining item profiles (usually under CRM settings).
  Verify if the item profile with the specified name exists. If it does not, you will need to create it.
  
  
  
  Create or Modify Item Profile:
  
  If the item profile is missing, create a new item profile with the required settings.
  If it exists but is not configured correctly, modify it to ensure it meets the necessary requirements.
  
  
  
  Verify Transaction Input:
  
  Double-check the input for the item profile in the transaction to ensure there are no typographical errors.
  
  
  
  Transport Requests:
  
  If the item profile was recently created or modified, ensure that the transport requests have been properly imported into the system.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for guidance on item profile configuration and requirements.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER to access CRM order management and check the item profiles in use.
  SAP Notes: Check SAP Notes for any known issues or additional guidance related to the error message CRM_SSC039.
  User Authorizations: Ensure that you have the necessary authorizations to view and modify item profiles in the system.
  
  By following these steps, you should be able to resolve the error message CRM_SSC039 and ensure that the item profile is correctly defined in your SAP system.