How To Fix CRM_SSC034 - No screen profile could be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SSC - Screen Sequence Control - CRM Transaction

• Message number: 034

• Message text: No screen profile could be determined

What causes this issue?

An inconsistency occurred in the program-internal tables while
processing the data necessary for the screen structure. This
inconsistency is caused by a program/configuration error.
The system could not determine any screen profiles for screen profile
type &V1& and business transaction type &V2& in the Customizing tables
for screen sequence control.

System Response

Since incorrect screen control data can lead to unidentified program
statuses and incorrect application data, the transaction is terminated.

How to fix this error?

To resolve this problem, inform your System Administration.

Procedure for System Administrators

Assign a screen profile to the screen profile type &V1& and to the
business transaction type &V2& in Customizing for screen sequence
control, under screen control data 'Screen Profile Selection'.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SSC034 - No screen profile could be determined ?

  The SAP error message CRM_SSC034: No screen profile could be determined typically occurs in the SAP Customer Relationship Management (CRM) module when the system is unable to find a suitable screen profile for the user or the transaction being executed. This can happen for various reasons, including configuration issues or missing authorizations.
  Causes:
  
  Missing Screen Profile: The user may not have a screen profile assigned, or the profile may not be correctly configured.
  Authorization Issues: The user may lack the necessary authorizations to access the screen profile.
  Configuration Errors: There may be issues in the configuration of the CRM system, such as missing entries in the customizing settings.
  User Role Assignment: The user role may not be correctly assigned to the user, leading to the inability to determine the screen profile.
  
  Solutions:
  
  
  Assign a Screen Profile:
  
  Go to the transaction CRMCMP1 (or the relevant transaction for your version).
  Check if a screen profile is assigned to the user. If not, assign an appropriate screen profile.
  
  
  
  Check User Authorizations:
  
  Use transaction SU53 to analyze authorization issues after the error occurs.
  Ensure that the user has the necessary authorizations to access the screen profile.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings in the CRM system to ensure that the screen profiles are correctly defined.
  Use transaction SPRO to navigate to the relevant customizing settings and verify the screen profile configuration.
  
  
  
  User Role Assignment:
  
  Ensure that the user has the correct roles assigned that include access to the necessary screen profiles.
  Use transaction PFCG to manage roles and profiles.
  
  
  
  Check for System Updates:
  
  Sometimes, system updates or patches can resolve underlying issues. Ensure that your SAP system is up to date.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), PFCG (Role Maintenance), and SPRO (Customizing).
  Documentation: Review SAP documentation related to screen profiles and user authorizations in CRM.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or CRM support team for further investigation.