How To Fix CRM_SSC032 - No screen profile type can be determined


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_SSC - Screen Sequence Control - CRM Transaction

  • Message number: 032

  • Message text: No screen profile type can be determined

  • Show details Hide details
  • What causes this issue?

    An inconsistency occurred in the program-internal tables while
    processing the data necessary for the screen structure. This
    inconsistency is caused by a program/configuration error.
    The business object type &V2& was derived from the business transaction
    type &V1&. The system could not determine a screen profile type for
    this object type and the UI method &V3&.

    System Response

    Since incorrect screen control data can lead to unidentified program
    statuses and incorrect application data, the transaction is terminated.

    How to fix this error?

    To resolve the problem, inform your System Administration.

    Procedure for System Administrators

    Assign a screen profile type to the business object type &V2& of the
    business transaction and the UI method &V3& in Customizing for screen
    sequence control, under the screen control data 'Screen Profile Type
    Selection'.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_SSC032 - No screen profile type can be determined ?

    The SAP error message CRM_SSC032: No screen profile type can be determined typically occurs in the SAP Customer Relationship Management (CRM) module when the system is unable to identify a suitable screen profile for the transaction or operation being executed. This can happen for various reasons, including configuration issues or missing data.

    Causes:

    1. Missing Screen Profile Configuration: The screen profile for the specific transaction or business object may not be configured in the system.
    2. Incorrect User Settings: The user profile may not have the necessary settings or authorizations to access the required screen profile.
    3. Business Object Not Defined: The business object being accessed may not have a defined screen profile in the system.
    4. Custom Development Issues: If there are custom developments or enhancements, they may not be correctly implemented or may be missing necessary configurations.

    Solutions:

    1. Check Screen Profile Configuration:

      • Navigate to the configuration settings for screen profiles in the SAP CRM system.
      • Ensure that the relevant screen profiles are defined for the business object you are trying to access.
      • Use transaction code CRMD_ORDER or SPRO to access the configuration settings.
    2. Verify User Settings:

      • Check the user settings and authorizations to ensure that the user has access to the necessary screen profiles.
      • You can use transaction code SU01 to review and modify user profiles.
    3. Define Business Object:

      • If the business object does not have a screen profile, you may need to define it. This can be done in the customizing settings.
      • Ensure that the business object is correctly set up in the system.
    4. Review Custom Developments:

      • If there are any custom developments, review the code to ensure that it correctly references the screen profiles.
      • Check for any enhancements or modifications that may have affected the screen profile determination.
    5. Consult Documentation:

      • Review SAP documentation or notes related to screen profiles and CRM configuration for any additional guidance or known issues.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide specific notes or patches that address the issue.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, SPRO, and SU01 for configuration and user management.
    • SAP Notes: Search for SAP Notes related to CRM screen profiles and error messages for additional troubleshooting steps.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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