How To Fix CRM_SSC033 - Item profile category &1 is in use and cannot be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SSC - Screen Sequence Control - CRM Transaction

• Message number: 033

• Message text: Item profile category &1 is in use and cannot be deleted

What causes this issue?

You tried to delete item profile category &V1&, which is used in at
least one of the screen control data entries for 'Item Profile Category
Selection' and therefore, cannot be deleted.

System Response

Deletion is not performed.

How to fix this error?

To resolve this problem, inform your System Administration.

Procedure for System Administrators

Before deleting the item profile category itself, delete all instances
of the item profile category &V1& in the screen sequence control
tables.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SSC033 - Item profile category &1 is in use and cannot be deleted ?

  The SAP error message CRM_SSC033 indicates that you are trying to delete an item profile category that is currently in use. This typically occurs in the context of SAP Customer Relationship Management (CRM) when you attempt to remove a category that is linked to existing documents, transactions, or configurations.
  Cause:
  
  Active Usage: The item profile category you are trying to delete is actively being used in one or more transactions, such as sales orders, service orders, or other CRM documents.
  Configuration Dependencies: The item profile category may be linked to specific configurations or settings that prevent its deletion.
  Data Integrity: SAP enforces data integrity rules to ensure that deleting an item profile category does not lead to inconsistencies in the system.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Usage:
  
  Identify where the item profile category is being used. You can do this by checking related transactions or configurations in the CRM system.
  Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to search for any active documents that reference the item profile category.
  
  
  
  Remove Dependencies:
  
  If you find that the item profile category is linked to specific documents, you will need to either delete those documents or change their item profile category to another valid category.
  Ensure that there are no active references to the item profile category in any configuration settings.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for specific guidelines on managing item profile categories in your version of SAP CRM.
  
  
  
  Use Transaction Code:
  
  If you are sure that the item profile category is not in use, you can use transaction code CRMD_ORDER to check for any lingering references.
  You may also use transaction SPRO to navigate to the relevant configuration settings and check for dependencies.
  
  
  
  Contact Support:
  
  If you are unable to identify the cause or resolve the issue, consider reaching out to your SAP support team or consulting with SAP experts for assistance.
  
  
  
  Related Information:
  
  Item Profile Categories: These are used to define the characteristics of items in CRM documents, such as pricing, availability, and other attributes.
  Data Consistency: SAP systems prioritize data consistency and integrity, which is why certain deletions are restricted if there are active references.
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing CRM documents and configurations, such as CRMD_ORDER, CRMD_ORDERADM_H, and SPRO.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.