How To Fix CRM_SRV_REQ_H800 - *** BAdI call - error messages ***

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRV_REQ_H - Message class for Serice Request Header Extension

• Message number: 800

• Message text: *** BAdI call - error messages ***

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRV_REQ_H800 - *** BAdI call - error messages *** ?

  The SAP error message CRM_SRV_REQ_H800 typically indicates an issue related to a Business Add-In (BAdI) call within the SAP Customer Relationship Management (CRM) system. This error can occur during various processes, such as service requests, and is often related to custom implementations or enhancements that are not functioning as expected.
  Cause:
  
  BAdI Implementation Issues: The BAdI implementation may not be correctly defined or activated. This could be due to missing or incorrect coding in the implementation.
  Data Issues: The data being processed may not meet the expected criteria, leading to failures in the BAdI logic.
  Configuration Problems: There may be configuration issues in the CRM system that affect how the BAdI is called or executed.
  Transport Issues: If the BAdI implementation was transported from one system to another (e.g., from development to production), there may be inconsistencies or missing objects.
  
  Solution:
  
  
  Check BAdI Implementation:
  
  Go to transaction SE18 to check the BAdI definition and SE19 to check the implementation.
  Ensure that the implementation is active and correctly coded.
  Review the logic in the implementation for any potential errors or exceptions.
  
  
  
  Debugging:
  
  Use the debugger to trace the execution of the BAdI. This can help identify where the error occurs and what data is being processed.
  Check for any runtime errors or exceptions that may be raised during the execution.
  
  
  
  Review Configuration:
  
  Ensure that all necessary configurations related to the BAdI and the processes it supports are correctly set up.
  Check for any missing customizing settings that could affect the BAdI execution.
  
  
  
  Data Validation:
  
  Validate the data being processed when the error occurs. Ensure that it meets the expected format and criteria required by the BAdI.
  
  
  
  Transport Check:
  
  If the issue arose after a transport, verify that all necessary objects were included in the transport request and that they are correctly activated in the target system.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes that may address this specific error message or provide guidance on known issues with the BAdI in question.
  
  
  
  Related Information:
  
  BAdI Documentation: Review the official SAP documentation for the specific BAdI you are working with to understand its purpose and expected behavior.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  SAP Support: If the issue persists and you have a support contract, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to diagnose and resolve the CRM_SRV_REQ_H800 error in your SAP CRM system.