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Message type: E = Error
Message class: CRM_SRV_REQ_H - Message class for Serice Request Header Extension
Message number: 100
Message text: ******
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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CRM_SRV_REQ_H100
- ****** ?The SAP error message CRM_SRV_REQ_H100 typically indicates an issue related to service requests in the SAP Customer Relationship Management (CRM) module. This error can occur due to various reasons, such as missing or incorrect data in the service request, issues with the configuration, or problems with the underlying business processes.
Possible Causes:
- Missing Required Fields: Certain mandatory fields in the service request may not be filled out correctly.
- Data Inconsistencies: There may be inconsistencies in the data entered, such as invalid customer information or service details.
- Authorization Issues: The user may not have the necessary permissions to create or modify service requests.
- Configuration Errors: There could be issues with the configuration settings in the CRM system that affect service request processing.
- System Bugs: Occasionally, bugs in the SAP system or specific patches may lead to unexpected errors.
Solutions:
- Check Required Fields: Review the service request form to ensure all mandatory fields are filled out correctly.
- Validate Data: Ensure that all data entered is valid and consistent. Check for any discrepancies in customer or service information.
- Review Authorizations: Verify that the user has the necessary authorizations to perform the action related to the service request.
- Configuration Review: Consult with your SAP Basis or CRM configuration team to ensure that the system settings are correct and aligned with business processes.
- Check for Notes and Patches: Look for any SAP Notes or patches that may address known issues related to this error message. You can search the SAP Support Portal for relevant notes.
- Debugging: If you have access to debugging tools, you can analyze the program flow to identify where the error is occurring.
Related Information:
If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.
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