How To Fix CRM_SRV_REQ_H068 - Checklist ID &1 does not exist; enter a valid ID


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_SRV_REQ_H - Message class for Serice Request Header Extension

  • Message number: 068

  • Message text: Checklist ID &1 does not exist; enter a valid ID

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_SRV_REQ_H068 - Checklist ID &1 does not exist; enter a valid ID ?

    The SAP error message CRM_SRV_REQ_H068 indicates that a checklist ID you are trying to use does not exist in the system. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when working with service requests or related functionalities that require a checklist.

    Cause:

    1. Non-Existent Checklist ID: The checklist ID you are trying to enter may not have been created or may have been deleted.
    2. Incorrect Input: There might be a typographical error in the checklist ID you are entering.
    3. Authorization Issues: The user may not have the necessary permissions to access the checklist.
    4. Configuration Issues: The checklist may not be properly configured in the system.

    Solution:

    1. Verify Checklist ID: Double-check the checklist ID you are entering for any typographical errors. Ensure that it is the correct ID.
    2. Check Existence: Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check if the checklist ID exists in the system.
    3. Create Checklist: If the checklist ID does not exist, you may need to create it. This can typically be done through the relevant configuration settings in the SAP CRM system.
    4. Authorization Check: Ensure that you have the necessary authorizations to access the checklist. You may need to contact your system administrator for assistance.
    5. Consult Documentation: Refer to the SAP documentation or help files for guidance on how to create or manage checklists in your specific version of SAP CRM.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or any specific transaction for managing checklists.
    • SAP Notes: Check SAP Notes for any known issues or patches related to checklist management in your version of SAP CRM.
    • User Roles: Review user roles and authorizations to ensure that you have the necessary permissions to access and manage checklists.
    • Configuration Settings: If you are an administrator, review the configuration settings for checklists in the SAP CRM customizing settings (SPRO).

    If the issue persists after following these steps, consider reaching out to your SAP support team for further assistance.

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