How To Fix CRM_SRV_CONT_QUOT063 - Reply-to e-mail address not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRV_CONT_QUOT -

• Message number: 063

• Message text: Reply-to e-mail address not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRV_CONT_QUOT063 - Reply-to e-mail address not found ?

  The SAP error message CRM_SRV_CONT_QUOT063 indicates that there is an issue with the "Reply-to" email address in the context of CRM (Customer Relationship Management) service processes. This error typically arises when the system is unable to find a valid email address to use for replies in the context of a service request or quotation.
  
  Cause:
  
  Missing Email Address: The most common cause is that the "Reply-to" email address is not maintained in the relevant business partner (BP) or contact person record.
  Incorrect Configuration: There may be issues with the configuration of the email settings in the SAP system.
  Data Inconsistency: The email address might be incorrectly formatted or there may be inconsistencies in the data.
  User Authorization: The user may not have the necessary authorizations to access the email address information.
  
  
  Solution:
  
  
  Check Business Partner Data:
  
  Navigate to the business partner (BP) transaction in SAP.
  Ensure that the email address is correctly maintained in the relevant BP or contact