How To Fix CRM_SRV_CONT_QUOT061 - Recipient e-mail address not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRV_CONT_QUOT -

• Message number: 061

• Message text: Recipient e-mail address not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRV_CONT_QUOT061 - Recipient e-mail address not found ?

  The SAP error message CRM_SRV_CONT_QUOT061 indicates that the system is unable to find a recipient email address when trying to send an email, typically in the context of CRM (Customer Relationship Management) processes. This error can occur in various scenarios, such as when creating or processing service quotations, orders, or other documents that require email notifications.
  
  Cause:
  
  
  Missing Email Address: The most common cause is that the recipient's email address is not maintained in the system. This could be due to:
  
  The customer master data not having an email address.
  The contact person associated with the customer not having an email address.
  
  
  
  Incorrect Configuration: There may be issues with the configuration of the email settings in the SAP system.
  
  
  Data Inconsistencies: There could be inconsistencies in the data, such as the recipient being inactive or not properly linked to the document being processed.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the email