How To Fix CRM_SRQM_COMMON800 - ****** Customizing messages ******

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRQM_COMMON - Message class for SRQM common parts

• Message number: 800

• Message text: ****** Customizing messages ******

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRQM_COMMON800 - ****** Customizing messages ****** ?

  The SAP error message CRM_SRQM_COMMON800 typically indicates an issue related to the configuration or customization of the SAP CRM system, particularly in the context of Service Request Management (SRM). This error can arise due to various reasons, such as missing or incorrect settings in the customizing configuration.
  Cause:
  
  Missing Customizing Settings: The error may occur if certain customizing settings required for the Service Request Management process are not properly configured.
  Inconsistent Data: There may be inconsistencies in the data that the system is trying to process, such as missing entries in relevant tables.
  Authorization Issues: The user may not have the necessary authorizations to perform the action that triggered the error.
  System Bugs or Issues: There could be bugs in the system or issues related to specific versions of SAP CRM.
  
  Solution:
  
  
  Check Customizing Settings: 
  
  Navigate to the customizing settings in the SAP system (transaction SPRO) and ensure that all necessary configurations for Service Request Management are correctly set up.
  Pay special attention to the settings related to the service request types, status profiles, and other relevant configurations.
  
  
  
  Review Data Consistency:
  
  Check the relevant tables for any missing or inconsistent data that could be causing the error.
  Use transaction codes like SE16 or SE11 to inspect the data in the relevant tables.
  
  
  
  Authorization Check:
  
  Verify that the user encountering the error has the necessary authorizations to perform the action. This can be done by checking the user roles and authorizations in transaction SU01.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can analyze the program or function module that is generating the error to identify the root cause.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE16 (Data Browser), SU01 (User Maintenance), and others that may help in troubleshooting.
  Documentation: Review SAP documentation related to Service Request Management for best practices and configuration guidelines.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_SRQM_COMMON800 error message.