How To Fix CRM_SRQM_COMMON801 - Enter user status, status profile, and date profile

CRM_SRQM_COMMON801 - Overview

• Message type: E = Error

• Message class: CRM_SRQM_COMMON - Message class for SRQM common parts

• Message number: 801

• Message text: Enter user status, status profile, and date profile

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRQM_COMMON801 - Enter user status, status profile, and date profile ?

  The SAP error message "CRM_SRQM_COMMON801 Enter user status, status profile, and date profile" typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to create or modify a service request or a similar object without providing the necessary status information.
  
  Cause:
  This error is generally caused by one of the following reasons:
  
  Missing User Status: The user status is not specified in the transaction or process you are trying to execute.
  Missing Status Profile: The status profile, which defines the possible statuses for the object, is not assigned or is missing.
  Missing Date Profile: The date profile, which may be required for tracking timelines or deadlines, is not provided.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check User Status:
  
  Ensure that you have selected a valid user status for the service request or object you are working with. This can usually be done in the status tab of the transaction.
  
  
  
  Assign Status