How To Fix CRM_SRQM_COMMON202 - No attachment to document &1 &2 possible

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRQM_COMMON - Message class for SRQM common parts

• Message number: 202

• Message text: No attachment to document &1 &2 possible

What causes this issue?

The document cannot be changed.

System Response

No attachment can be added to this incident.

How to fix this error?

Check the incident status to see why it cannot be changed.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRQM_COMMON202 - No attachment to document &1 &2 possible ?

  The SAP error message CRM_SRQM_COMMON202 with the description "No attachment to document &1 &2 possible" typically occurs in the SAP Customer Relationship Management (CRM) module when there is an attempt to attach a document to a CRM object (like a service request, complaint, etc.), but the system does not allow it for some reason.
  Causes:
  
  Document Type Restrictions: The document type you are trying to attach may not be allowed for the specific CRM object type.
  Authorization Issues: The user may not have the necessary authorizations to attach documents to the specified object.
  Configuration Settings: The configuration settings in the CRM system may not permit attachments for the specific document type or object type.
  Object Status: The status of the CRM object may not allow attachments (e.g., if the object is closed or archived).
  Technical Issues: There may be underlying technical issues, such as problems with the database or the document management system.
  
  Solutions:
  
  Check Document Type: Verify that the document type you are trying to attach is valid for the CRM object you are working with. You may need to consult with your SAP administrator or check the configuration settings.
  Review Authorizations: Ensure that the user has the necessary authorizations to attach documents. This can be checked in the user roles and profiles.
  Configuration Review: Review the configuration settings in the CRM system to ensure that attachments are allowed for the specific object type and document type.
  Object Status Check: Check the status of the CRM object to ensure it is in a state that allows attachments. If the object is closed or archived, you may need to reopen it or create a new object.
  Technical Support: If the issue persists, consider reaching out to your technical support team or SAP support for further investigation into potential technical issues.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation related to document management in CRM for more insights on attachment capabilities and restrictions.
  Community Forums: Consider searching or posting in SAP community forums for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.