How To Fix CRM_SRQM_COMMON061 - No partner found for dispatching


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_SRQM_COMMON - Message class for SRQM common parts

  • Message number: 061

  • Message text: No partner found for dispatching

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_SRQM_COMMON061 - No partner found for dispatching ?

    The SAP error message CRM_SRQM_COMMON061: No partner found for dispatching typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is unable to identify a partner (such as a customer, vendor, or employee) associated with a particular transaction or document. This can happen in various scenarios, such as when creating service requests, sales orders, or other CRM-related documents.

    Causes:

    1. Missing Partner Data: The partner data (e.g., customer, vendor, or employee) may not be maintained in the system for the specific transaction.
    2. Incorrect Partner Function: The partner function defined in the document may not be correctly assigned or may not exist in the partner profile.
    3. Data Inconsistencies: There may be inconsistencies or errors in the master data related to partners.
    4. Configuration Issues: The configuration settings for partner determination may not be set up correctly in the system.
    5. Authorization Issues: The user may not have the necessary authorizations to view or access partner data.

    Solutions:

    1. Check Partner Data: Verify that the necessary partner data is maintained in the system. This includes checking if the customer or vendor master records exist and are correctly set up.
    2. Review Partner Functions: Ensure that the correct partner functions are assigned in the document. You can check the partner determination procedure to see if the required partner functions are included.
    3. Maintain Master Data: If the partner data is missing, create or update the relevant master records in the system.
    4. Check Configuration: Review the configuration settings for partner determination in the CRM system. Ensure that the partner determination procedure is correctly defined and assigned to the relevant document types.
    5. Authorization Check: Ensure that the user has the necessary authorizations to access the partner data. This may involve checking user roles and authorizations in the system.
    6. Debugging: If the issue persists, consider using transaction codes like SE80 or SE37 to debug the partner determination logic and identify where the failure occurs.

    Related Information:

    • Transaction Codes: You may use transaction codes like BP (Business Partner) to manage partner data, and CRMD_ORDER to check service requests or orders.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
    • Documentation: Refer to SAP Help documentation for detailed information on partner determination and configuration in CRM.

    If the issue continues after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide further assistance.

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