How To Fix CRM_SRQM_COMMON040 - Failed to execute dispatching policy


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_SRQM_COMMON - Message class for SRQM common parts

  • Message number: 040

  • Message text: Failed to execute dispatching policy

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_SRQM_COMMON040 - Failed to execute dispatching policy ?
    The SAP error message CRM_SRQM_COMMON040 ("Failed to execute dispatching policy") typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the dispatching policy configuration or execution. This error can arise in various scenarios, such as during the processing of service requests, service orders, or other CRM-related transactions.
    Causes:
    
    
    Configuration Issues: The dispatching policy may not be properly configured in the system. This could include missing or incorrect settings in the dispatching rules or policies. Missing Data: Required data for executing the dispatching policy may be missing or incomplete. This could include missing service resources, service categories, or other relevant data. Authorization Issues: The user executing the dispatching policy may not have the necessary authorizations to perform the action. System Errors: There may be underlying system errors or inconsistencies in the CRM system that prevent the dispatching policy from executing correctly. Custom Code: If there are custom enhancements or modifications

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