How To Fix CRM_SRQM_COMMON039 - No dispatching service profile found for transaction type &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRQM_COMMON - Message class for SRQM common parts

• Message number: 039

• Message text: No dispatching service profile found for transaction type &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRQM_COMMON039 - No dispatching service profile found for transaction type &1 ?

  The SAP error message CRM_SRQM_COMMON039 indicates that there is no dispatching service profile found for the specified transaction type in the SAP CRM system. This error typically occurs when the system is trying to process a service request or transaction, but it cannot find the necessary configuration to handle the dispatching of that request.
  Cause:
  
  Missing Configuration: The most common cause of this error is that the dispatching service profile has not been defined for the specific transaction type in the system.
  Incorrect Transaction Type: The transaction type being used may not be correctly set up or may not exist in the system.
  Custom Development: If there are custom developments or modifications in the system, they may not have been properly configured to include the necessary dispatching profiles.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant section for service request management.
  Check if the dispatching service profile is defined for the transaction type in question. You can find this under:
  
  Customer Relationship Management > Service > Service Order Management > Define Dispatching Service Profiles.
  
  
  If the profile is missing, create a new dispatching service profile and assign it to the relevant transaction type.
  
  
  
  Assign Dispatching Profile:
  
  Ensure that the dispatching service profile is assigned to the correct transaction type. This can usually be done in the same configuration area where you define the profiles.
  
  
  
  Validate Transaction Type:
  
  Verify that the transaction type you are using is valid and correctly configured in the system. You can check this in the transaction type settings.
  
  
  
  Check for Customizations:
  
  If there are any custom developments, ensure that they are correctly implemented and that they do not interfere with the standard dispatching logic.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO to access the IMG or CRMD_ORDER to view service orders.
  Documentation: Refer to SAP Help documentation for detailed information on service profiles and transaction types.
  Support: If the issue persists after checking the configuration, consider reaching out to SAP support or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the error and ensure that the dispatching service profile is correctly set up for the transaction type in question.