How To Fix CRM_SRQM_COMMON001 -

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRQM_COMMON - Message class for SRQM common parts

• Message number: 001

• Message text:

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRQM_COMMON001 - ?

  The SAP error message CRM_SRQM_COMMON001 typically relates to issues in the SAP Customer Relationship Management (CRM) system, particularly in the context of Service Request Management. This error can occur due to various reasons, such as missing or incorrect data, configuration issues, or problems with the underlying business processes.
  Cause:
  
  Missing Data: Required fields or data might be missing in the service request or related documents.
  Configuration Issues: There may be incorrect or incomplete configuration settings in the CRM system.
  Authorization Issues: The user may not have the necessary permissions to perform the action.
  Business Logic Errors: There could be issues with the business logic that governs the service request process.
  
  Solution:
  
  Check Required Fields: Ensure that all mandatory fields in the service request are filled out correctly.
  Review Configuration: Verify the configuration settings related to service requests in the CRM system. This may involve checking the customizing settings in transaction SPRO.
  User Authorizations: Confirm that the user has the necessary authorizations to create or modify service requests.
  Debugging: If the issue persists, consider debugging the process to identify where the error is occurring. This may require the assistance of a technical consultant.
  Consult Documentation: Review SAP notes and documentation related to the error message for any specific guidance or patches that may address the issue.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may provide additional insights or solutions for this error.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_SERVICE, or others that may be involved in service request processing.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem continues after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.