How To Fix CRM_SRQM_COMMON002 - Service product &1 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRQM_COMMON - Message class for SRQM common parts

• Message number: 002

• Message text: Service product &1 not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRQM_COMMON002 - Service product &1 not found ?

  The SAP error message CRM_SRQM_COMMON002 indicates that the service product specified in your transaction or operation could not be found in the system. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with service requests, service orders, or service products.
  
  Cause:
  
  Non-Existent Service Product: The service product you are trying to access or use does not exist in the system. This could be due to a typo in the product ID or the product not being created in the system.
  Incorrect Status: The service product may exist but is not active or is in a status that prevents it from being used.
  Authorization Issues: The user may not have the necessary authorizations to view or use the service product.
  Data Synchronization Issues: If the system is integrated with other systems (like ERP), there may be synchronization issues leading to the service product not being available in CRM.
  
  
  Solution:
  
  Verify Service Product