How To Fix CRM_SRQM_CHKLST_APP005 - BOL save was not successful

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRQM_CHKLST_APP - Message Class for SRQM Checklist Application

• Message number: 005

• Message text: BOL save was not successful

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRQM_CHKLST_APP005 - BOL save was not successful ?

  The SAP error message CRM_SRQM_CHKLST_APP005 with the description "BOL save was not successful" typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when dealing with Business Object Layer (BOL) operations. This error indicates that there was an issue when trying to save data related to a checklist or a similar object in the CRM system.
  Causes:
  
  Data Validation Issues: The data being saved may not meet the required validation rules or constraints defined in the system.
  Missing Required Fields: Certain mandatory fields may not have been filled out, leading to a failure in the save operation.
  Business Logic Errors: There may be custom business logic or enhancements that are preventing the save operation from completing successfully.
  Database Issues: There could be underlying database issues, such as locks or constraints that are preventing the save operation.
  Authorization Issues: The user may not have the necessary permissions to perform the save operation.
  
  Solutions:
  
  Check Required Fields: Ensure that all mandatory fields are filled out correctly. Review the checklist or object for any missing information.
  Review Validation Rules: Check if there are any specific validation rules that are being violated. This may require looking into the configuration or custom code.
  Debugging: If you have access to the development environment, consider debugging the BOL layer to identify the exact point of failure.
  Check for Locks: Use transaction codes like SM12 to check for any locks on the database that might be preventing the save operation.
  Review Authorizations: Ensure that the user has the necessary authorizations to perform the save operation. This can be checked in transaction SU53 or by consulting with your security team.
  Consult Logs: Check the application logs (transaction SLG1) for any additional error messages or details that can provide more context about the failure.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders, and SLG1 for viewing application logs.
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal, as there may be specific patches or updates that address known issues.
  Documentation: Review the SAP Help Portal for documentation related to CRM and BOL operations to understand the context and potential configurations that may affect the save operation.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_SRQM_CHKLST_APP005 error message.