How To Fix CRM_SRQM_CHKLST_APP006 - Link is inactive as the checklist step is inactive

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRQM_CHKLST_APP - Message Class for SRQM Checklist Application

• Message number: 006

• Message text: Link is inactive as the checklist step is inactive

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRQM_CHKLST_APP006 - Link is inactive as the checklist step is inactive ?

  The SAP error message CRM_SRQM_CHKLST_APP006 indicates that a link is inactive because the checklist step associated with it is inactive. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when working with service request management or similar processes that involve checklists.
  
  Cause:
  The error is caused by one of the following reasons:
  
  Inactive Checklist Step: The checklist step that the link is trying to reference is marked as inactive in the system. This could be due to configuration changes or the checklist step being deactivated intentionally.
  
  Configuration Issues: There may be issues in the configuration of the checklist or the process that is supposed to use it.
  Data Integrity Issues: There might be inconsistencies in the data where the checklist step is not properly linked to the relevant process or object.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Checklist Configuration:
  
  Navigate to the checklist configuration in the SAP system.
  Verify if