How To Fix CRM_SRQM_CHKLST_APP003 - BOL object &1 not available

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRQM_CHKLST_APP - Message Class for SRQM Checklist Application

• Message number: 003

• Message text: BOL object &1 not available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRQM_CHKLST_APP003 - BOL object &1 not available ?

  The SAP error message CRM_SRQM_CHKLST_APP003 with the description "BOL object &1 not available" typically occurs in the context of SAP CRM (Customer Relationship Management) when the Business Object Layer (BOL) cannot find a specific object that is expected to be available for processing. This can happen in various scenarios, such as when trying to access a service request, a business partner, or any other CRM-related object.
  Causes:
  
  Object Not Created: The specific BOL object may not have been created or saved in the system.
  Incorrect Object ID: The object ID being referenced may be incorrect or malformed.
  Data Inconsistency: There may be inconsistencies in the database or issues with data synchronization.
  Authorization Issues: The user may not have the necessary authorizations to access the object.
  System Configuration: There may be configuration issues in the CRM system that prevent the object from being recognized.
  
  Solutions:
  
  Check Object Existence: Verify that the BOL object (e.g., service request, business partner) actually exists in the system. You can do this by using transaction codes like CRMD_ORDER or similar, depending on the object type.
  Validate Object ID: Ensure that the object ID being used is correct and corresponds to an existing object.
  Review Authorizations: Check the user’s authorizations to ensure they have the necessary permissions to access the object.
  Data Consistency Check: Run consistency checks or reports to identify any data inconsistencies in the CRM system.
  Recreate Object: If the object is missing, you may need to recreate it or restore it from a backup if applicable.
  Consult Logs: Check the application logs (transaction SLG1) for more detailed error messages that may provide additional context.
  System Configuration Review: Review the configuration settings in the CRM system to ensure that everything is set up correctly.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message or related keywords in the SAP Support Portal.
  Documentation: Review the SAP CRM documentation for information on BOL objects and their management.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.