How To Fix CRM_SRQM_CHKLST010 - Customizing only possible for flexible checklist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRQM_CHKLST -

• Message number: 010

• Message text: Customizing only possible for flexible checklist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRQM_CHKLST010 - Customizing only possible for flexible checklist ?

  The SAP error message "CRM_SRQM_CHKLST010: Customizing only possible for flexible checklist" typically occurs in the context of SAP Customer Relationship Management (CRM) when you are trying to customize a checklist that is not defined as a flexible checklist. This error indicates that the system is expecting a flexible checklist configuration, but the checklist you are trying to modify does not meet this requirement.
  Cause:
  
  Checklist Type: The checklist you are trying to customize is not set up as a flexible checklist in the system. SAP distinguishes between different types of checklists, and only flexible checklists can be customized in the way you are attempting.
  Configuration Settings: The configuration settings for the checklist may not be correctly defined, leading to this error when you attempt to make changes.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Checklist Type:
  
  Go to the checklist configuration in the SAP CRM system.
  Verify if the checklist you are trying to customize is indeed a flexible checklist. If it is not, you will need to create a new flexible checklist or modify the existing one to be flexible.
  
  
  
  Create a Flexible Checklist:
  
  If you need to create a new flexible checklist, navigate to the relevant customizing transaction (usually in SPRO).
  Follow the steps to define a new checklist and ensure that you select the option for a flexible checklist.
  
  
  
  Modify Existing Checklist:
  
  If you have an existing checklist that you want to convert to a flexible checklist, you may need to adjust its settings in the customizing area to enable flexibility.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help files related to checklist configuration in CRM for detailed instructions on how to set up flexible checklists.
  
  
  
  Check Authorizations:
  
  Ensure that you have the necessary authorizations to make changes to checklist configurations. Lack of proper permissions can sometimes lead to unexpected errors.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue through the above steps, consider reaching out to SAP support for further assistance. They can provide guidance based on your specific system configuration and version.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing) and CRM-specific transactions for checklist management.
  SAP Notes: Check for any SAP Notes related to checklist configuration and the specific error message for additional insights or patches.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to address the error message and successfully customize your checklist in SAP CRM.