How To Fix CRM_SRQM_CHKLST008 - Option assigned to steps; verify before deleting

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SRQM_CHKLST -

• Message number: 008

• Message text: Option assigned to steps; verify before deleting

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRQM_CHKLST008 - Option assigned to steps; verify before deleting ?

  The SAP error message CRM_SRQM_CHKLST008 typically occurs in the context of SAP Customer Relationship Management (CRM) when you attempt to delete a checklist step that has options assigned to it. This message serves as a warning that the step you are trying to delete is still in use, and deleting it could lead to inconsistencies in your checklist configuration.
  Cause:
  The error is triggered because:
  
  The checklist step you are trying to delete has one or more options assigned to it.
  The system is designed to prevent the deletion of steps that are still linked to options to maintain data integrity.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Assigned Options:
  
  Navigate to the checklist configuration where the step is defined.
  Review the options assigned to the checklist step in question.
  
  
  
  Remove or Reassign Options:
  
  If you intend to delete the step, you must first remove or reassign any options linked to that step.
  You can either delete the options or move them to another step if they are still needed.
  
  
  
  Delete the Step:
  
  Once all options have been removed or reassigned, you can proceed to delete the checklist step without encountering the error.
  
  
  
  Review Checklist Configuration:
  
  After making changes, it’s a good practice to review the entire checklist configuration to ensure that everything is set up correctly and that there are no orphaned options or steps.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to access the relevant CRM order management screens.
  Documentation: Refer to SAP Help documentation for detailed information on checklist management in CRM.
  Support: If you continue to face issues, consider reaching out to your SAP support team or consulting the SAP Community for further assistance.
  
  By following these steps, you should be able to resolve the error and manage your checklist configuration effectively.