How To Fix CRM_SRQM_CHKLST009 - Saving not possible; only one entry for next step allowed

CRM_SRQM_CHKLST009 - Overview

• Message type: E = Error

• Message class: CRM_SRQM_CHKLST -

• Message number: 009

• Message text: Saving not possible; only one entry for next step allowed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SRQM_CHKLST009 - Saving not possible; only one entry for next step allowed ?

  The SAP error message CRM_SRQM_CHKLST009 indicates that there is an issue with the checklist in the Service Request Management (SRM) module. Specifically, it means that the system is trying to save a checklist entry, but it has detected that there is already an existing entry for the next step in the process. This can occur in scenarios where the checklist is designed to allow only one entry for a specific step, and an attempt is being made to create a duplicate entry.
  
  Cause:
  
  Duplicate Entry: The most common cause of this error is that there is already an entry for the next step in the checklist, and the system does not allow multiple entries for the same step.
  Checklist Configuration: The configuration of the checklist may be set to restrict multiple entries for certain steps.
  Data Integrity Issues: There may be issues with the data integrity in the system, leading to unexpected behavior.
  
  
  Solution:
  
  Check Existing