How To Fix CRM_SOC_MSG012 - Post table update failed; system error code &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SOC_MSG - Message Class for Social Media Log

• Message number: 012

• Message text: Post table update failed; system error code &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SOC_MSG012 - Post table update failed; system error code &1 ?

  The SAP error message CRM_SOC_MSG012, which indicates "Post table update failed; system error code &1," typically occurs in the context of the SAP Customer Relationship Management (CRM) module. This error suggests that there was a failure during the update of a database table, and the system error code provides additional information about the nature of the failure.
  Causes:
  
  Database Locking Issues: The table may be locked by another transaction, preventing the update from being completed.
  Data Integrity Violations: The data being written may violate constraints (e.g., primary key, foreign key, unique constraints) in the database.
  Insufficient Authorizations: The user or process attempting the update may not have the necessary permissions to perform the operation.
  System Resource Issues: There may be insufficient memory or other system resources available to complete the operation.
  Configuration Errors: Incorrect configuration settings in the CRM system or related components may lead to update failures.
  Network Issues: If the database is remote, network issues could cause communication failures.
  
  Solutions:
  
  Check System Logs: Review the system logs (transaction SLG1) for more detailed error messages that can provide insight into the specific cause of the failure.
  Database Lock Monitoring: Use transaction SM12 to check for any locks on the relevant tables. If locks are found, you may need to wait for them to be released or manually release them if appropriate.
  Data Validation: Ensure that the data being processed does not violate any database constraints. Validate the data before attempting the update.
  Authorization Check: Verify that the user or process has the necessary authorizations to perform the update. You can check this using transaction SU53 after the error occurs.
  System Resources: Monitor system resources (memory, CPU, etc.) to ensure that there are no resource constraints affecting the operation.
  Configuration Review: Review the configuration settings in the CRM system to ensure they are correct and aligned with the business processes.
  Retry the Operation: Sometimes, simply retrying the operation after addressing any identified issues can resolve the problem.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SM12 (Lock Entries), SU53 (Authorization Check), and ST22 (Dump Analysis) for troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.