How To Fix CRM_SOC_MSG013 - Post updated to &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SOC_MSG - Message Class for Social Media Log

• Message number: 013

• Message text: Post updated to &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SOC_MSG013 - Post updated to &1 ?

  The SAP error message CRM_SOC_MSG013, which states "Post updated to &1," typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with social media integration or social collaboration features. This message indicates that a post or message has been updated successfully, but it may also be accompanied by other messages or issues that need to be addressed.
  Cause:
  
  Post Update Notification: The message itself is informational, indicating that a post has been updated. It may not necessarily indicate an error but rather a status update.
  Integration Issues: If this message appears alongside other error messages, it could indicate issues with the integration between SAP CRM and social media platforms or other external systems.
  Data Consistency: There may be issues with the data being sent or received, such as missing fields or incorrect formats.
  
  Solution:
  
  Check for Additional Messages: Look for any accompanying error messages that may provide more context about the issue. The message itself may not require action if it is simply a notification.
  Review Integration Settings: If the message is part of a larger issue, review the integration settings between SAP CRM and the social media platform. Ensure that all configurations are correct and that the necessary authorizations are in place.
  Data Validation: Ensure that the data being sent in the post is valid and complete. Check for any required fields that may be missing or incorrectly formatted.
  Consult Documentation: Refer to SAP documentation or notes related to CRM and social media integration for any specific troubleshooting steps or known issues.
  Monitor Logs: Check the application logs for any additional information that may help diagnose the issue. This can provide insights into what might be going wrong during the post update process.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues or provide patches related to CRM_SOC_MSG013.
  Community Forums: Engage with the SAP Community or other forums where users discuss similar issues. This can provide insights from others who have encountered the same message.
  SAP Help Portal: Utilize the SAP Help Portal for detailed documentation on CRM functionalities and troubleshooting steps.
  
  If the issue persists or if you are unsure about the next steps, consider reaching out to your SAP support team or a consultant with expertise in SAP CRM for further assistance.