How To Fix CRM_SHIPPING409 - No description for shipping condition &1 is available

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SHIPPING - Messages for Shipping Set

• Message number: 409

• Message text: No description for shipping condition &1 is available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SHIPPING409 - No description for shipping condition &1 is available ?

  The SAP error message CRM_SHIPPING409 indicates that there is no description available for the specified shipping condition in the system. This error typically arises in the context of logistics and shipping processes within the SAP Customer Relationship Management (CRM) module.
  Cause:
  
  
  Missing Data: The shipping condition specified (denoted by &1 in the error message) does not have a corresponding description in the system. This could be due to:
  
  The shipping condition not being defined in the system.
  The description for the shipping condition not being maintained or is incomplete.
  The shipping condition may have been deleted or is inactive.
  
  
  
  Configuration Issues: There may be issues with the configuration settings in the SAP system that prevent the shipping condition from being recognized properly.
  
  
  Transport Issues: If the system has recently undergone a transport of changes, the shipping condition data may not have been transported correctly.
  
  
  Solution:
  
  
  Check Shipping Condition: 
  
  Go to the relevant configuration area in SAP (usually under Logistics or Sales and Distribution) and check if the shipping condition exists.
  Use transaction codes like OVL2 (for defining shipping conditions) to verify if the shipping condition is defined and active.
  
  
  
  Maintain Description:
  
  If the shipping condition exists but lacks a description, you can maintain the description by editing the shipping condition in the configuration settings.
  Ensure that the description is filled out correctly and saved.
  
  
  
  Check for Deletions:
  
  Verify if the shipping condition has been deleted or marked as inactive. If so, you may need to reactivate it or create a new shipping condition.
  
  
  
  Transport Requests:
  
  If the issue arose after a transport, check the transport logs to ensure that all necessary data was transported correctly. You may need to re-transport the relevant configuration.
  
  
  
  Consult Documentation: 
  
  Review any relevant documentation or notes from SAP that may provide additional context or solutions for this specific error.
  
  
  
  Contact SAP Support: 
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to shipping and logistics, such as OVL2 for shipping conditions, SPRO for configuration, and SE11 for data dictionary checks.
  SAP Notes: Search for SAP Notes related to CRM_SHIPPING409 for any known issues or patches that may address this error.
  User Roles: Ensure that the user has the necessary permissions to view and edit shipping conditions in the system.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.