How To Fix CRM_SHIPPING410 - Tolerance limits are not allowed for unlimited overdelivery

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SHIPPING - Messages for Shipping Set

• Message number: 410

• Message text: Tolerance limits are not allowed for unlimited overdelivery

What causes this issue?

The indicator for unlimited overdelivery was set. As the available
products are sufficiently covered in this case, the tolerance limits are
not evaluated for over- or underdelivery, and therefore it does not make
sense to enter values here.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Delete the values entered in the tolerance limits.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SHIPPING410 - Tolerance limits are not allowed for unlimited overdelivery ?

  The SAP error message CRM_SHIPPING410 indicates that there is an issue with the tolerance limits set for overdelivery in the context of a sales order or delivery document. Specifically, this error occurs when the system is configured to allow unlimited overdelivery, but tolerance limits have been defined, which creates a conflict.
  Cause:
  
  Configuration Conflict: The system is set to allow unlimited overdelivery, but there are tolerance limits defined in the configuration that contradict this setting.
  Master Data Settings: The material master or customer master may have settings that specify tolerance limits for overdelivery, which are not compatible with the unlimited overdelivery setting.
  Document Settings: The sales order or delivery document may have specific settings that enforce tolerance limits.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration Settings:
  
  Go to the configuration settings for sales and distribution (SD) in SAP.
  Navigate to the section for overdelivery tolerance limits and check if the settings are consistent with the requirement for unlimited overdelivery.
  If unlimited overdelivery is required, ensure that tolerance limits are not set.
  
  
  
  Adjust Material/Customer Master Data:
  
  Review the material master data for the item in question and check the sales view for any overdelivery tolerance settings.
  Similarly, check the customer master data for any relevant settings that might enforce tolerance limits.
  
  
  
  Review Document Settings:
  
  Check the specific sales order or delivery document for any settings that might be enforcing tolerance limits.
  If necessary, adjust the document settings to align with the requirement for unlimited overdelivery.
  
  
  
  Consult with SAP Basis or Functional Team:
  
  If you are unsure about making changes to the configuration or master data, consult with your SAP Basis or functional team for guidance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance on configuration settings.
  Documentation: Review SAP documentation related to sales and distribution, particularly sections on overdelivery and tolerance limits.
  Testing: After making changes, perform testing to ensure that the error is resolved and that the system behaves as expected with the new settings.
  
  By following these steps, you should be able to resolve the CRM_SHIPPING410 error and ensure that your system is configured correctly for handling overdelivery scenarios.