How To Fix CRM_SHIPPING411 - No entries could be found in table CRMC_INCOTERM

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SHIPPING - Messages for Shipping Set

• Message number: 411

• Message text: No entries could be found in table CRMC_INCOTERM

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SHIPPING411 - No entries could be found in table CRMC_INCOTERM ?

  The SAP error message CRM_SHIPPING411 indicates that there are no entries found in the table CRMC_INCOTERM. This table is used to store Incoterms, which are international commercial terms that define the responsibilities of buyers and sellers in international transactions.
  Cause:
  The error typically occurs due to one of the following reasons:
  
  
  Missing Data: The Incoterms have not been defined in the system. This could happen if the configuration for Incoterms has not been completed or if the relevant entries have been deleted.
  
  
  Incorrect Configuration: The system may not be properly configured to access the Incoterms, or the user may not have the necessary authorizations to view the entries.
  
  
  Transport or Shipping Document: The error may arise when trying to create or process a transport or shipping document that requires an Incoterm, but none are available in the system.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Incoterm Configuration:
  
  Go to the transaction code SPRO (SAP Project Reference Object).
  Navigate to Logistics Execution > Shipping > Basic Shipping Functions > Incoterms.
  Ensure that the necessary Incoterms are defined in the system. If not, create the required entries.
  
  
  
  Create Incoterms:
  
  If you need to create new Incoterms, you can do so in the same configuration area mentioned above. Make sure to fill in all required fields correctly.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the Incoterms. You may need to consult with your SAP security team to verify this.
  
  
  
  Data Consistency:
  
  If you suspect that the data might be inconsistent, you can run a consistency check or consult with your SAP Basis team to ensure that the database is functioning correctly.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to see if the error persists.
  
  
  
  Related Information:
  
  Incoterms: These are standardized terms used in international trade to clarify the responsibilities of buyers and sellers. Common examples include EXW (Ex Works), FOB (Free on Board), and CIF (Cost, Insurance, and Freight).
  Table CRMC_INCOTERM: This table contains the definitions of the Incoterms used in the SAP CRM system. You can view its contents using transaction code SE11 (Data Dictionary) or SE16 (Data Browser).
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to Incoterms or the CRM module.
  
  By following these steps, you should be able to resolve the error and ensure that the necessary Incoterms are available for your shipping and logistics processes.