How To Fix CRM_SERVICE_INT001 - No data exists

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SERVICE_INT - CRM Service Controlling: Messages for View Maintenance

• Message number: 001

• Message text: No data exists

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SERVICE_INT001 - No data exists ?

  The SAP error message CRM_SERVICE_INT001: No data exists typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to access or retrieve data that is not available in the system. This can happen in various contexts, such as when trying to view service orders, service requests, or other related data.
  Causes:
  
  Data Not Created: The most common reason for this error is that the data you are trying to access has not been created or saved in the system.
  Incorrect Selection Criteria: The filters or selection criteria used to retrieve the data may be too restrictive or incorrect, leading to no results being found.
  Authorization Issues: The user may not have the necessary authorizations to view the data, which can result in the system not displaying any records.
  Data Deletion: The data might have been deleted or archived, making it unavailable for retrieval.
  System Configuration: There may be issues with the configuration of the CRM system that prevent data from being displayed correctly.
  
  Solutions:
  
  Check Data Creation: Verify that the data you are trying to access has been created and saved in the system. You can do this by checking the relevant transaction or report.
  Review Selection Criteria: Ensure that the selection criteria you are using to retrieve the data are correct. Try broadening the filters to see if any data appears.
  Check Authorizations: Confirm that you have the necessary authorizations to access the data. If not, contact your system administrator to request the appropriate permissions.
  Data Recovery: If the data has been deleted, check if it can be restored from backups or if it can be retrieved from an archive.
  Consult Configuration: If you suspect a configuration issue, consult with your SAP Basis or CRM configuration team to ensure that the system is set up correctly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help you navigate and troubleshoot the issue (e.g., CRMD_ORDER for service orders).
  SAP Notes: Check SAP Notes and Knowledge Base Articles for any known issues or patches related to this error message.
  User Documentation: Refer to the user documentation for SAP CRM for guidance on data entry and retrieval processes.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with details about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.