How To Fix CRM_SERVICE_OS002 - No reference object could be determined for set ID &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SERVICE_OS - CRM Service: Subject Reference Object

• Message number: 002

• Message text: No reference object could be determined for set ID &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SERVICE_OS002 - No reference object could be determined for set ID &1 ?

  The SAP error message CRM_SERVICE_OS002, which states "No reference object could be determined for set ID &1," typically occurs in the context of SAP CRM (Customer Relationship Management) when the system is unable to find a reference object associated with a specific set ID. This can happen in various scenarios, such as when trying to create or process service orders, service requests, or other CRM-related transactions.
  Causes:
  
  Missing or Incorrect Set ID: The set ID provided in the transaction may not exist or may not be correctly configured in the system.
  Configuration Issues: The configuration for the service order or service request may not be set up properly, leading to the inability to find the reference object.
  Data Inconsistencies: There may be inconsistencies in the master data or transactional data that prevent the system from linking the set ID to a reference object.
  Authorization Issues: The user may not have the necessary authorizations to access the reference object associated with the set ID.
  
  Solutions:
  
  Check Set ID: Verify that the set ID you are using is correct and exists in the system. You can do this by checking the relevant configuration settings in the SAP CRM system.
  Review Configuration: Ensure that the configuration for the service order or service request is correctly set up. This may involve checking the customizing settings in transaction SPRO.
  Data Consistency Check: Perform a data consistency check to identify any inconsistencies in the master data or transactional data that may be causing the issue.
  Authorization Check: Ensure that the user has the necessary authorizations to access the reference object. You may need to consult with your SAP security team to verify this.
  Debugging: If the issue persists, consider debugging the transaction to identify where the error is occurring in the code. This may require the assistance of a developer or SAP consultant.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like CRMD_ORDER to check the service order or CRMD_ORDERADM_H for the order header data.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation related to CRM service management for more insights into how set IDs and reference objects are managed.
  
  If the problem continues after trying the above solutions, it may be beneficial to reach out to SAP support or consult with an SAP expert who can provide more tailored assistance based on your specific system configuration and business processes.