How To Fix CRM_SERVICE_I805 - No data transferred from BAdI method CRM_SERVICE_I_CREATE

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SERVICE_I - Service Item - Message Class

• Message number: 805

• Message text: No data transferred from BAdI method CRM_SERVICE_I_CREATE

What causes this issue?

The error ERROR_OCCURRED was triggered in BAdI method
CRM_SERVICE_I_CREATE.

System Response

The error is recorded in the application log.
The data was not transferred from the changing parameters.

How to fix this error?

Remove the cause of the error.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SERVICE_I805 - No data transferred from BAdI method CRM_SERVICE_I_CREATE ?

  The SAP error message CRM_SERVICE_I805 indicates that there was an issue with data transfer from the BAdI (Business Add-In) method CRM_SERVICE_I_CREATE. This typically occurs in the context of creating or updating service-related data in the SAP CRM system.
  Cause:
  
  Implementation Issues: The BAdI method may not be properly implemented. If the method is not returning any data or if the implementation is incomplete, it can lead to this error.
  Data Mapping Problems: There may be issues with how data is being mapped or transformed within the BAdI implementation.
  Missing Data: Required data fields may not be populated correctly before the BAdI method is called.
  Configuration Issues: There could be configuration settings in the CRM system that are not aligned with the expected data flow.
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to access or modify the data.
  
  Solution:
  
  
  Check BAdI Implementation: Review the implementation of the BAdI method CRM_SERVICE_I_CREATE. Ensure that it is correctly implemented and that it returns the expected data.
  
  Use transaction SE18 to check the BAdI definition and SE19 to check the implementation.
  
  
  
  Debugging: Use the debugger to step through the BAdI method to identify where the data transfer is failing. Look for any exceptions or errors that may be occurring during execution.
  
  
  Data Validation: Ensure that all required fields are populated correctly before the BAdI method is called. Validate the data being passed to the method.
  
  
  Check Configuration: Review the configuration settings related to service management in the CRM system. Ensure that all necessary settings are in place.
  
  
  Authorization Check: Verify that the user has the necessary authorizations to perform the operation. Check the user roles and authorizations in transaction SU53 if an authorization error is suspected.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific BAdI and error message for any known issues or additional guidance.
  
  
  Related Information:
  
  BAdI (Business Add-In): A way to enhance SAP applications without modifying the original code. BAdIs allow developers to add custom functionality.
  CRM (Customer Relationship Management): A module in SAP that helps manage customer relationships and interactions.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE18 (BAdI Definition), SE19 (BAdI Implementation), and SE80 (Object Navigator) for further investigation.
  
  If the issue persists after following these steps, consider reaching out to SAP support or consulting with an SAP expert who can provide more tailored assistance based on your specific system configuration and requirements.