How To Fix CRM_SERVICE_I305 - Service parts can only be predicted for service items

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SERVICE_I - Service Item - Message Class

• Message number: 305

• Message text: Service parts can only be predicted for service items

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SERVICE_I305 - Service parts can only be predicted for service items ?

  The SAP error message CRM_SERVICE_I305 indicates that service parts can only be predicted for service items. This error typically arises in the context of service order management within SAP CRM (Customer Relationship Management) when attempting to predict or manage service parts for items that are not classified as service items.
  
  Cause:
  
  Item Type: The error occurs when the system is trying to predict service parts for a non-service item. In SAP, service parts can only be associated with service items, which are typically defined in the system as items related to service activities.
  
  Configuration Issues: There may be configuration issues in the service order or service item settings that prevent the system from recognizing the item as a service item.
  Missing Data: The item in question may lack the necessary data or attributes that classify it as a service item.
  
  
  Solution:
  
  Check Item Type: Ensure that the item for which you are trying to predict service