How To Fix CRM_SERVICE_I004 - Service item could not be found &1

CRM_SERVICE_I004 - Overview

• Message type: E = Error

• Message class: CRM_SERVICE_I - Service Item - Message Class

• Message number: 004

• Message text: Service item could not be found &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SERVICE_I004 - Service item could not be found &1 ?

  The SAP error message CRM_SERVICE_I004: Service item could not be found &1 typically occurs in the SAP Customer Relationship Management (CRM) module when the system is unable to locate a specific service item that is referenced in a transaction or process. This can happen for various reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  Incorrect Service Item Number: The service item number provided may be incorrect or does not exist in the system.
  Service Item Not Created: The service item may not have been created or activated in the system.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in related tables.
  Authorization Issues: The user may not have the necessary authorizations to access the service item.
  System Configuration: There may be configuration issues in the CRM system that prevent the service item from being recognized.
  
  Solutions:
  
  Verify Service Item Number: Check the service item number you are using to