How To Fix CRM_SERVICE_I007 - Error while adding input data to the service item &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SERVICE_I - Service Item - Message Class

• Message number: 007

• Message text: Error while adding input data to the service item &1

What causes this issue?

An error occurred during data input.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check your entry.
INCLUDE CRM_SYSTEMVERWALTUNG OBJECT DOKU ID TX LANGUAGE EN

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SERVICE_I007 - Error while adding input data to the service item &1 ?

  The SAP error message CRM_SERVICE_I007, which states "Error while adding input data to the service item &1," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the data being processed for a service item. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  
  Data Validation Issues: The input data being added to the service item may not meet the required validation rules. This could include incorrect data formats, missing mandatory fields, or invalid values.
  
  
  Configuration Errors: There may be issues with the configuration of the service item or the service order that prevent the system from processing the input data correctly.
  
  
  Authorization Issues: The user may not have the necessary authorizations to add or modify data for the service item.
  
  
  System Bugs or Inconsistencies: There could be bugs in the SAP system or inconsistencies in the database that lead to this error.
  
  
  Custom Code Issues: If there are custom enhancements or modifications in the system, they may be causing conflicts or errors when processing the input data.
  
  
  Solutions:
  
  
  Check Input Data: Review the data being entered for the service item. Ensure that all mandatory fields are filled out correctly and that the data adheres to the expected formats.
  
  
  Review Configuration: Check the configuration settings for the service item in the SAP CRM system. Ensure that all necessary settings are correctly configured.
  
  
  Authorization Check: Verify that the user has the appropriate authorizations to perform the action. This can be done by checking the user's role and authorizations in the system.
  
  
  Debugging: If you have access to the development environment, you can use the debugger to trace the error and identify the exact point of failure in the code.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_SERVICE, or others that may be related to service management in SAP CRM.
  Documentation: Review SAP documentation related to service management and error handling to gain a better understanding of the context in which this error occurs.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the CRM_SERVICE_I007 error effectively.