How To Fix CRM_SERVICE_I002 - To create a service bundle, add at least one subitem for item &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SERVICE_I - Service Item - Message Class

• Message number: 002

• Message text: To create a service bundle, add at least one subitem for item &1.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SERVICE_I002 - To create a service bundle, add at least one subitem for item &1. ?

  The SAP error message CRM_SERVICE_I002 indicates that when trying to create a service bundle, there are no subitems added to the main item. This error typically occurs in the SAP Customer Relationship Management (CRM) module when you are attempting to create a service bundle without including any service items.
  Cause:
  The error is caused by the absence of subitems (service items) associated with the main service bundle item. In SAP CRM, a service bundle is expected to have at least one subitem to define the services that are included in the bundle.
  Solution:
  To resolve this error, you need to ensure that you add at least one subitem to the service bundle. Here are the steps to do this:
  
  
  Access the Service Bundle Creation Screen: Navigate to the transaction or screen where you are creating the service bundle.
  
  
  Add Subitems:
  
  Look for an option to add subitems or service items to the main service bundle item.
  You may need to enter the details of the service items you want to include, such as service descriptions, quantities, and any other relevant information.
  
  
  
  Save the Changes: After adding the necessary subitems, save the service bundle. This should resolve the error.
  
  
  Validation: Ensure that the subitems you added are valid and meet any necessary criteria defined in your SAP system.
  
  
  Related Information:
  
  Service Bundles: In SAP CRM, service bundles are used to group multiple services together for easier management and sales. Each bundle should have a clear structure with defined subitems.
  Documentation: Refer to the SAP Help Portal or your organization's SAP documentation for more detailed instructions on creating service bundles and managing service items.
  User Permissions: Ensure that you have the necessary permissions to create and modify service bundles and items in the SAP system.
  
  If you continue to experience issues after following these steps, it may be helpful to consult with your SAP support team or refer to SAP Notes for any specific patches or updates related to this error message.