How To Fix CRM_SERVICE_ENT011 - Date calculation performed successfully

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SERVICE_ENT - Service Agreements (SLA)

• Message number: 011

• Message text: Date calculation performed successfully

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SERVICE_ENT011 - Date calculation performed successfully ?

  The SAP error message CRM_SERVICE_ENT011, which states "Date calculation performed successfully," typically indicates that there is an issue related to date calculations in the SAP CRM system. This message is not necessarily an error but rather an informational message that can be associated with various scenarios, particularly in service management or when dealing with service orders, service contracts, or similar objects.
  Possible Causes:
  
  Date Format Issues: The date format used in the input may not match the expected format in the system.
  Date Range Conflicts: The start and end dates may not align correctly, leading to conflicts in calculations.
  Missing Data: Required date fields may be missing or incorrectly filled out in the transaction.
  System Configuration: There may be configuration settings in the CRM system that affect how dates are calculated or validated.
  Custom Code: If there are custom enhancements or user exits, they may be affecting the date calculation logic.
  
  Solutions:
  
  Check Date Formats: Ensure that the dates entered are in the correct format as expected by the system.
  Validate Date Ranges: Review the start and end dates to ensure they are logically correct (e.g., the start date should not be after the end date).
  Complete Required Fields: Make sure all mandatory date fields are filled out correctly.
  Review Configuration: Check the configuration settings related to date calculations in the CRM system. This may involve consulting with a functional consultant or checking the customizing settings.
  Debug Custom Code: If there are custom developments, review the code to ensure it is functioning as intended and not causing unexpected behavior.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this message. SAP frequently updates its knowledge base with solutions to common problems.
  Transaction Codes: Use transaction codes like SE80 (Object Navigator) or SE37 (Function Module) to analyze any custom code or function modules that may be involved in date calculations.
  Documentation: Review the SAP Help Portal or documentation specific to the CRM module for more detailed information on date handling and calculations.
  
  If the issue persists after checking these areas, it may be beneficial to engage with SAP support or a consultant who specializes in SAP CRM for further assistance.