How To Fix CRM_SERVICE_COSTING006 - No costs can be determined for tool items

CRM_SERVICE_COSTING006 - Overview

• Message type: E = Error

• Message class: CRM_SERVICE_COSTING - Costing Service Process

• Message number: 006

• Message text: No costs can be determined for tool items

What causes this issue?

The Business Add-In 'CRM_SRV_ACCT_TOOL' is required to determine account
assignments and costs for tool items of service processes. However,
there is no active implementation for this.

System Response

Tool items are skipped

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Activate the default implementation, or your own implementation.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SERVICE_COSTING006 - No costs can be determined for tool items ?

  The SAP error message CRM_SERVICE_COSTING006 indicates that the system is unable to determine costs for tool items in a service order or related document. This can occur for several reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  
  Missing Costing Data: The tool items may not have any associated costing data in the system. This can happen if the materials or tools are not properly defined in the material master or if the costing information is not maintained.
  
  
  Incorrect Configuration: The configuration settings for service costing may not be set up correctly. This includes settings in the controlling area, valuation classes, or other related configuration.
  
  
  Inactive Costing Variants: The costing variant used for the service order may be inactive or not properly assigned.
  
  
  Missing Master Data: The relevant master data for the tools (e.g., material master, service master) may be incomplete or missing.
  
  
  Authorization Issues: There may be authorization issues preventing the system