How To Fix CRM_SALES402 - No desciption exists for customer group 1 &1

CRM_SALES402 - Overview

• Message type: E = Error

• Message class: CRM_SALES - Output for Sales Set

• Message number: 402

• Message text: No desciption exists for customer group 1 &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SALES402 - No desciption exists for customer group 1 &1 ?

  The SAP error message CRM_SALES402 indicates that there is no description available for the specified customer group in the system. This typically occurs in the context of sales order processing or when trying to access customer-related data in the SAP CRM module.
  
  Cause:
  
  Missing Description: The customer group (in this case, "1 & 1") does not have a corresponding description in the system. This could be due to data not being maintained or an incorrect configuration.
  Incorrect Customer Group: The customer group code may be incorrectly entered or does not exist in the system.
  Data Migration Issues: If data was migrated from another system, some entries may not have been properly transferred, leading to missing descriptions.
  
  
  Solution:
  
  
  Check Customer Group Configuration:
  
  Go to the transaction code SPRO (SAP Project Reference Object).
  Navigate to Sales and Distribution > Master Data > Customer Master > Customer Groups.
  Verify if the customer group "1 & 1" exists and check if a description