How To Fix CRM_ROUTING_GROUP414 - No user available for processor. Business partner was &

CRM_ROUTING_GROUP414 - Overview

• Message type: E = Error

• Message class: CRM_ROUTING_GROUP -

• Message number: 414

• Message text: No user available for processor. Business partner was &

What causes this issue?

Processor &V1& is assigned to processing group &V2&.
For business partner &V1& no user was found in the master data.
The assignment between business partner &V1& and a user must have
existed before, and is now no longer available.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check if user data with the role employee exists for business partner
&V1&. If no data is available, you have to enter a user.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CRM_ROUTING_GROUP414 - Details

• The SAP error message "CRM_ROUTING_GROUP414 No user available for processor" typically occurs in the SAP Customer Relationship Management (CRM) module when the system is unable to find a valid user assigned to process a particular business partner. This can happen for various reasons, and here are some potential causes, solutions, and related information:
  Causes:
  
  Missing User Assignment: The business partner may not have a user assigned to it in the system.
  Inactive User: The user assigned to the business partner may be inactive or locked in the system.
  User Role Issues: The user may not have the necessary roles or authorizations to process the business partner.
  Organizational Structure: The organizational structure may not be correctly set up, leading to the inability to route the business partner to a valid user.
  Data Inconsistencies: There may be inconsistencies in the data related to the business partner or the user.
  
  Solutions:
  
  
  Check User Assignment:
  
  Go to the business partner master data and