Message type: E = Error
Message class: CRM_ROUTING_GROUP -
Message number: 223
Message text: Profile & is still in use and cannot therefore be deleted
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CRM_ROUTING_GROUP223
- Profile & is still in use and cannot therefore be deleted ?The SAP error message "CRM_ROUTING_GROUP223 Profile & is still in use and cannot therefore be deleted" typically occurs when you attempt to delete a routing profile that is currently being referenced or utilized in the system. This can happen in various contexts, such as when the profile is linked to existing transactions, configurations, or other objects.
Cause: Active Usage: The routing profile you are trying to delete is still in use by one or more objects in the system. This could include: Open or active transactions that reference the profile. Configuration settings that are linked to the profile. Custom developments or enhancements that utilize the profile. Dependencies: There may be dependencies or relationships with other objects that prevent the deletion of the profile.
Solution: To resolve this error, you can follow these steps: Identify Usage: Check where the routing profile is being used. You can do this by: Reviewing transaction logs or reports that might show active transactions using the profile. Using
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