How To Fix CRM_ROUTING_GROUP223 - Profile & is still in use and cannot therefore be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ROUTING_GROUP -

• Message number: 223

• Message text: Profile & is still in use and cannot therefore be deleted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ROUTING_GROUP223 - Profile & is still in use and cannot therefore be deleted ?

  The SAP error message "CRM_ROUTING_GROUP223 Profile & is still in use and cannot therefore be deleted" typically occurs when you attempt to delete a routing profile that is currently being referenced or utilized in the system. This can happen in various contexts, such as when the profile is linked to existing transactions, configurations, or other objects.
  Cause:
  
  
  Active Usage: The routing profile you are trying to delete is still in use by one or more objects in the system. This could include:
  
  Open or active transactions that reference the profile.
  Configuration settings that are linked to the profile.
  Custom developments or enhancements that utilize the profile.
  
  
  
  Dependencies: There may be dependencies or relationships with other objects that prevent the deletion of the profile.
  
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify Usage:
  
  Check where the routing profile is being used. You can do this by:
  
  Reviewing transaction logs or reports that might show active transactions using the profile.
  Using transaction codes like SE11 (Data Dictionary) or SE80 (Object Navigator) to search for references to the profile in custom programs or configurations.
  
  
  
  
  
  Deactivate or Remove References:
  
  If you find that the profile is being used in active transactions, you may need to complete or cancel those transactions.
  If the profile is linked to configuration settings, consider changing the configuration to use a different profile or removing the link.
  
  
  
  Check for Custom Developments:
  
  If there are custom developments that reference the profile, you may need to modify or remove those references in the code.
  
  
  
  Delete the Profile:
  
  Once you have ensured that the profile is no longer in use, you can attempt to delete it again.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific routing profile for any additional considerations or steps that may be required.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may help you navigate through the CRM system.
  SAP Notes: Check SAP Notes for any known issues or additional guidance related to the specific error message.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  If you continue to face challenges, consider reaching out to your SAP Basis or technical team for further assistance, as they may have access to tools and logs that can help diagnose the issue more effectively.