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Message type: E = Error
Message class: CRM_ROUTING_GROUP -
Message number: 222
Message text: There are no profiles assigned to profile template &
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CRM_ROUTING_GROUP222
- There are no profiles assigned to profile template & ?The SAP error message CRM_ROUTING_GROUP222 indicates that there are no profiles assigned to the specified profile template in the SAP Customer Relationship Management (CRM) system. This error typically arises when trying to execute a function that requires a routing profile, but the system cannot find any profiles associated with the specified template.
Cause:
- Missing Profile Assignments: The most common cause is that the profile template you are trying to use does not have any profiles assigned to it.
- Configuration Issues: There may be a configuration issue in the CRM system where the routing profiles have not been set up correctly.
- Data Inconsistency: There could be inconsistencies in the data, such as missing entries in the relevant tables that link profiles to templates.
Solution:
To resolve the error, you can follow these steps:
Check Profile Template:
- Go to the transaction code CRMD_ORDER or SPRO (for configuration).
- Navigate to the relevant area where routing profiles are defined.
- Verify that the profile template you are using is correctly set up.
Assign Profiles:
- If no profiles are assigned, you need to create or assign the necessary profiles to the profile template.
- In the configuration settings, look for the option to assign profiles to the template and ensure that at least one profile is linked.
Create New Profiles:
- If there are no existing profiles that meet your requirements, you may need to create new routing profiles.
- Ensure that the new profiles are configured correctly and then assign them to the profile template.
Check Authorizations:
- Ensure that you have the necessary authorizations to view and modify routing profiles and templates.
Consult Documentation:
- Refer to SAP documentation or help resources for detailed steps on configuring routing profiles and templates.
Testing:
- After making the necessary changes, test the functionality again to ensure that the error is resolved.
Related Information:
By following these steps, you should be able to resolve the CRM_ROUTING_GROUP222 error and ensure that your routing profiles are correctly configured in the SAP CRM system.
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