How To Fix CRM_ROUTING_GROUP221 - Enter a profile template

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ROUTING_GROUP -

• Message number: 221

• Message text: Enter a profile template

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ROUTING_GROUP221 - Enter a profile template ?

  The SAP error message "CRM_ROUTING_GROUP221 Enter a profile template" typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to create or modify a routing group without specifying a required profile template. This error indicates that the system expects a profile template to be defined for the routing group, which is essential for the proper functioning of the CRM processes.
  
  Cause:
  
  Missing Profile Template: The most common cause of this error is that the user has not entered a profile template in the relevant field when trying to create or modify a routing group.
  
  Configuration Issues: There may be issues with the configuration of the routing groups or the profile templates in the system.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the profile templates.
  
  
  Solution:
  
  
  Enter a Profile Template: 
  
  When you encounter this error, check the input fields for the routing group and ensure that