How To Fix CRM_ROUTING_GROUP219 - You cannot assign more than one value to attribute &

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ROUTING_GROUP -

• Message number: 219

• Message text: You cannot assign more than one value to attribute &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ROUTING_GROUP219 - You cannot assign more than one value to attribute & ?

  The SAP error message CRM_ROUTING_GROUP219 indicates that you are trying to assign multiple values to a single attribute in a CRM routing scenario, which is not allowed. This typically occurs in the context of CRM (Customer Relationship Management) when dealing with routing rules or configurations.
  Cause:
  The error is triggered when:
  
  You attempt to assign more than one value to an attribute that is designed to hold only a single value.
  There may be a configuration issue in the routing settings where multiple values are inadvertently being assigned to a single attribute.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Configuration:
  
  Review the routing configuration in the CRM system. Ensure that each attribute is assigned only one value.
  Navigate to the relevant configuration settings in the SAP CRM system and verify the attributes and their assigned values.
  
  
  
  Modify the Assignment:
  
  If you find that multiple values are assigned to an attribute, modify the assignment to ensure that only one value is assigned.
  This may involve removing unnecessary values or consolidating them into a single value.
  
  
  
  Review Custom Code:
  
  If there is any custom code or enhancements that manipulate routing attributes, review that code to ensure it adheres to the single-value constraint.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on the attributes and their expected values in the context of routing.
  
  
  
  Testing:
  
  After making the necessary changes, test the routing functionality to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Transaction Codes: Familiarize yourself with transaction codes related to CRM routing configuration, such as CRMD_ORDER for managing orders or CRMD_ORDERADM_H for accessing order administration.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.