How To Fix CRM_ROUTING_GROUP055 - There is at present no application server with batch processes

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ROUTING_GROUP -

• Message number: 055

• Message text: There is at present no application server with batch processes

What causes this issue?

The Job Wizard could not find an application server that currently
provides batch work processes.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Ask your system administrator to configure batch work processes on the
application servers.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ROUTING_GROUP055 - There is at present no application server with batch processes ?

  The SAP error message CRM_ROUTING_GROUP055 indicates that there is currently no application server available that can handle batch processes for the specified task. This error typically arises in the context of SAP CRM (Customer Relationship Management) when trying to execute a batch job or process that requires an application server.
  Causes:
  
  Server Availability: The application server that is supposed to handle the batch processes may be down or not available.
  Configuration Issues: There may be configuration issues in the SAP system that prevent the routing of batch processes to the appropriate server.
  Load Balancing: The load balancing settings may not be correctly configured, leading to the system not being able to find an available server for batch processing.
  Network Issues: Network connectivity problems could prevent the application server from being reached.
  Resource Limitations: The application server may be overloaded or have insufficient resources to handle additional batch processes.
  
  Solutions:
  
  Check Server Status: Verify that the application servers are up and running. You can do this by checking the SAP system status or using transaction codes like SM51 to view the list of active application servers.
  Review Configuration: Ensure that the configuration for batch processing is correctly set up. This includes checking the RFC destinations and ensuring that they are correctly configured.
  Load Balancing Configuration: Review the load balancing settings in the SAP system. Ensure that the batch processing is correctly distributed among the available application servers.
  Restart Services: If the application server is down, restart the necessary services or the entire server if required.
  Check Logs: Look into the system logs (transaction SM21) for any related error messages that might provide more context on why the server is not available.
  Network Troubleshooting: If there are network issues, work with your network team to resolve any connectivity problems between the application servers and the database or other components.
  Resource Monitoring: Monitor the resource usage on the application servers to ensure they are not overloaded. If they are, consider scaling up resources or optimizing the batch jobs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (to monitor batch jobs), SM51 (to check active servers), and SM21 (to view system logs).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to batch processing and server configuration for best practices and guidelines.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.